Intelligent Voice

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Latest activity by Intelligent Voice
  • Intelligent Voice created an article,

    Intelligent Voice 6.1.2

    vrxServletAn ‘allTextPerSpeaker’ key has been added and populated with words per speaker for indexing purposes so a transcript can be segmented based on speaker talking order just like Intelligent ...

  • Intelligent Voice created an article,

    Intelligent Voice 6.1.2 downloads

    Intelligent Voice is pleased to announce the 6.1.2 release. Full details can be found in the Intelligent Voice 6.1.2 release note.DownloadsInstaller 4.2All IV 6.1.2 components can be installed usin...

  • Intelligent Voice created an article,

    Installer 4.2

    Intelligent Voice is pleased to announce the release of IV Installer 4.2 with support for installing IV 6.1 and later.ChangesGPU dropping issue resolvedWe saw ASR performance fall which led to seei...

  • Intelligent Voice created an article,

    Fixing table corruption

    When the _mail table corrupts, there are logs in vrx-servlet container saying that the table is corrupted.Command to check vrx-servlet log: sudo docker logs vrx-servlet -f Message in vrx-servlet lo...

  • Intelligent Voice created an article,

    Retrying jobs in _fail queues

    For IV 5.4+, this retry can be done by a new feature called GearmanMoveWorker. This MoveWorker doesn't need to login to the database or restart any services, but move all items in _fail queues to n...

  • Intelligent Voice created an article,

    Intelligent Voice urgent database patch

    Intelligent Voice has identified a rare case where a bug in the MariaDB database included in IV can stop the system processing new data. A fix for this bug has been released by MariaDB, and we reco...

  • Intelligent Voice created an article,

    Intelligent Voice 6.1.1 downloads

    Intelligent Voice is pleased to announce the 6.1.1 release. Full details can be found in the Intelligent Voice 6.1.1 release note.DownloadsInstaller 4.0All IV 6.1.1 components can be installed usin...

  • Intelligent Voice created an article,

    Intelligent Voice 6.1.1

    New processing options for ASR related to performance and accuracySee the following page for more detail - https://support.intelligentvoice.com/hc/en-us/articles/23793291609107-Processing-Options-F...

  • Intelligent Voice created an article,

    Installer 4.0

    Intelligent Voice is pleased to announce the release of IV Installer 4.0 with support for installing IV 6.1 and later.ChangesIdentity ManagementThis new functionality has now been added to the inst...

  • Intelligent Voice created an article,

    Azure Autoscaling Setup

    Configuring autoscaling for Intelligent Voice on Microsoft Azure.  The steps apply for both Ubuntu and Redhat. Pre-requisites Step 1. Create an Application Insight resource Step 2. Install Gearman...