Gary Cahalane
Senior Manager Sales Operations
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Activity overview
Latest activity by Gary Cahalane-
Gary Cahalane created an article,
Letting Intelligent Voice Ltd know if you change you Zendesk Subdomain
If at any point in the future you change your Zendesk Subdomain, for example following a corporate rebranding, or a merger or acquistion, you must contact us to let us know. Otherwise the app will...
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Gary Cahalane created an article,
Partial outage 7 to 11 December 2020
Intelligent Voice has investigated and resolved an internal alert of recordings not processed since 7 December 2020. The backlog of recordings created by this partial outage was caught up by 08:00 ...
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Gary Cahalane created an article,
Which languages can Intelligent Voice transcribe?
Speech to Text in Intelligent Voice requires the use of Automatic Speech Recognition models. ASR models are available to download to add to your Intelligent Voice installation. The full list of s...
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Gary Cahalane created an article,
How do I install & configure the Intelligent Voice PCI redaction app for Zendesk?
Installation Install the Intelligent Voice PCI Redaction app from the Zendesk App Store, by clicking the Free Trial button in the top right hand corner of the App Store listing: https://www.zendes...