Colin Pickard
Technical Lead at Intelligent Voice in London
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Recent activity by Colin Pickard-
Intelligent Voice 5.4.1
Intelligent Voice is pleased to announce the release of 5.4.1, a minor patch release. This version replaces Intelligent Voice 5.4. Improvements INT-5674 support for NASRv4 models INT-6039 support...
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Intelligent Voice 4.11.10
Intelligent Voice is pleased to announce the release of Intelligent Voice version 4.11.10 This is a hybrid release for customers migrating from IV 4.11.9 to IV 6.0 This brings many of the new featu...
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What will be redacted?
When Intelligent Voice detects speech in English which could be payment card information in a recording, it will redact all numbers and date information from the recording. This covers the long ca...
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How do I suspend or uninstall Intelligent Voice PCI redaction for Zendesk Talk?
You can uninstall the app at any time, which you can do in your Zendesk under Admin – Apps – Manage. The Intelligent Voice service is directly integrated with Zendesk, so uninstalling the app auto...
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Intelligent Voice 5.4
Intelligent Voice is pleased to announce the release of Intelligent Voice version 5.4. This is a major new release containing improvements and bug fixes Improvements Punctuation improv...
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Intelligent Voice 5.3
Intelligent Voice is pleased to announce the release of Intelligent Voice version 5.3. This is a major new release containing new features, improvements and bug fixes New features Vide...
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Intelligent Voice 5 on Azure
The Intelligent Voice system is a batch processing system designed to process hours of audio recordings as efficiently as possible. We also offer systems designed for real-time transcription, low ...
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Intelligent Voice 5 on physical & virtual servers (on-premise deployments)
The Intelligent Voice system is a batch processing system designed to process hours of audio recordings as efficiently as possible. We also offer systems designed for real-time transcription, low ...
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Intelligent Voice 5.3.1
Intelligent Voice is pleased to announce the release of Intelligent Voice version 5.3.1. This is a minor release containing bug fixes Bug fixes INT-5956 Fix for callback scheduler infi...
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IV APIv3 version 0.1
Intelligent Voice is pleased to announce the release of IV APIv3, providing support for direct integration to IV from Verint VFC Capture version 9.5 and later. Features On-premise behind...