Colin Pickard
Technical Lead at Intelligent Voice in London
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Activity overview
Latest activity by Colin Pickard-
Colin Pickard created an article,
Verint Financial Compliance integration with Intelligent Voice
Verint Financial Compliance from version 9.8 has a native, built-in integration with Intelligent Voice. Intelligent Voice can be self-hosted or delivered as a service by a Verint partner or by Inte...
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Colin Pickard created an article,
Hybrid deployment reference architecture
This is a hybrid Azure / on premise deployment architecture for Intelligent Voice 6.0, using Azure DevOps Services as a CI/CD pipeline for an on-premise deployment.Best practicesIntelligent Voice r...
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Colin Pickard created an article,
Azure Reference Deployment Architecture and Best Practices
Intelligent Voice recommends a fully-automated pipeline to deploy container images, and a staged deployment pipeline to update to new versions. IV container images should be mirrored in your own l...
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Colin Pickard created an article,
IV Connector design
Intelligent Voice publishes a range of connectors for call recorders, online meeting services, and chat archives. These are designed to take a wide range of disparate source data, standardise it an...
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Colin Pickard created an article,
Intelligent Voice 5.4.1
Intelligent Voice is pleased to announce the release of 5.4.1, a minor patch release. This version replaces Intelligent Voice 5.4. Improvements INT-5674 support for NASRv4 models INT-6039 support...
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Colin Pickard created an article,
Intelligent Voice 4.11.10
Intelligent Voice is pleased to announce the release of Intelligent Voice version 4.11.10 This is a hybrid release for customers migrating from IV 4.11.9 to IV 6.0 This brings many of the new featu...
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Colin Pickard created an article,
Intelligent Voice 5.4
Intelligent Voice is pleased to announce the release of Intelligent Voice version 5.4. This is a major new release containing improvements and bug fixes Improvements Punctuation improv...
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Colin Pickard created an article,
Intelligent Voice 5.3.1
Intelligent Voice is pleased to announce the release of Intelligent Voice version 5.3.1. This is a minor release containing bug fixes Bug fixes INT-5956 Fix for callback scheduler infi...
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Colin Pickard created an article,
Increasing the tomcat max heap allocation
The default setting for tomcat heap allocation in IV is 2GB. Some operations, such as uploading large files with base64 encoding, or installing or adapting large models, require more heap a...
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Colin Pickard created an article,
IV APIv3 version 0.1
Intelligent Voice is pleased to announce the release of IV APIv3, providing support for direct integration to IV from Verint VFC Capture version 9.5 and later. Features On-premise behind...