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  2. Zendesk Talk - PCI redaction

Zendesk Talk - PCI redaction

Intelligent Voice transcription with PCI redaction - an app for Zendesk which redacts payment card data from calls recorded in Zendesk Talk.

About PCI redaction for Zendesk Talk

  • What is Intelligent Voice PCI redaction for Zendesk Talk?
  • How does Intelligent Voice redact payment card data in Zendesk Talk?
  • Terms and Conditions
  • Privacy Policy
  • Catchup

FAQs on PCI redaction for Zendesk Talk

  • How do I install the Intelligent Voice PCI redaction app for Zendesk?
  • How to recreate your IV PCI redaction for Zendesk settings
  • What will be redacted?
  • How can I find tickets with comments added by Intelligent Voice PCI redaction for Zendesk Talk?
  • Changing the agent who appears on comments created by Intelligent Voice PCI redaction for Zendesk Talk
  • What happens to the original Zendesk Comment?
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Status & Updates

  • Processing delays 28th Jan 2021
  • Partial outage 7 to 11 December 2020
  • Partial outage since 20 November 2020
  • Partial outage 2-6 Aug 2019
  • Connectivity issue 24 Apr 19
  • Partial Outage 8-11 April
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