Zendesk Talk - PCI redaction
Intelligent Voice transcription with PCI redaction - an app for Zendesk which redacts payment card data from calls recorded in Zendesk Talk.
About Zendesk Talk transcription
FAQs for Zendesk Talk transcription
- How do I install the Intelligent Voice PCI redaction app for Zendesk?
- What happens to the original Zendesk Comment?
- Restricting transcription & redaction to specific Agents or Groups
- How can I tag tickets where possible payment card data was redacted?
- Detecting payment card data in voicemails
- Why are some recordings not processed?