Zendesk Talk - PCI redaction
Intelligent Voice transcription with PCI redaction - an app for Zendesk which redacts payment card data from calls recorded in Zendesk Talk.
About Zendesk Talk transcription
FAQs for Zendesk Talk transcription
- How do I install the Intelligent Voice PCI redaction app for Zendesk?
- How can I find tickets with comments added by Intelligent Voice PCI redaction for Zendesk Talk?
- Changing the agent who appears on comments created by Intelligent Voice PCI redaction for Zendesk Talk
- What happens to the original Zendesk Comment?
- Restricting transcription & redaction to specific Agents or Groups
- How can I tag tickets where possible payment card data was redacted?