Intelligent Voice is pleased to announce the release of IV APIv3, providing support for direct integration to IV from Verint VFC Capture version 9.5 and later.

Features

On-premise behind-the-firewall transcription and speaker separation for Verint VFC Capture - no internet connection required

Direct API integration between VFC Capture and Intelligent Voice

Uses native VFC functionality and stores transcriptions directly in VFC.

Transcription available in 16 languages and dialects:

• North American English
• British English
• Australian English
• Catalan
• German
• Greek
• Spanish
• French
• Italian 
• Japanese
• Dutch 
• Polish
• Portuguese (Brazil)
• Romanian
• Russian
• Swedish

Downloads and Installation

For more information on deploying Intelligent Voice with Verint VFC Capture please contact Verint Support at https://www.verint.com/support/