Intelligent Voice is pleased to announce the release of Intelligent Voice version 7.1.1.
This release contains new features and improvements.
The images for this release are tagged with both iv-7.1 and iv-7.1.1
Recording Import Worker
Case sensitive matching for custodians now implemented
Added functionality for matching on multiple custodian fields per custodian
Participant userId should not be mandatory in the metadata
Smart Transcript
Topics font size alignment to transcript and topics dark mode fix
Entering elapsed time and hitting enter now works
Verint logo update and Markers tabs improvements
Risks tab improvements
ASR
Bug fix - Norweigan language code conversion for nb to no
Errors relating to python library upgrades addressed with temporary directories for worker permissions
Crash issue related to adding timestamps resolved
VRX
Database query updates now run on startup before schedulers are run
DuplicateKeyException for worker save result now handled
Adding new task errors should be surfaced to api response
Add audit logging to Genesys Connector
Decision Engine input for segments now based on TCU word positions rather than allText word positions.
Supported operating systems
The supported operating systems for this release are:
Red Hat Enterprise Linux 9 (recommended)
Ubuntu 24.04 (recommended) or 22.04
Oracle Linux 9
Rocky Linux 9
AlmaLinux OS 9
If you are looking for a demo of current or new functionality, please contact your usual sales representative or sales@intelligentvoice.com.
Existing users can download the new release from their support portal, but please feel free to get in touch with your support representative to talk more about deployment options, or contact support@intelligentvoice.com.