You can uninstall the app at any time, which you can do in your Zendesk under Admin – Apps – Manage. The Intelligent Voice service is directly integrated with Zendesk, so uninstalling the app automatically cancels the service. You can find more details on uninstalling apps here
If you wish to temporarily pause the integration our support team can do this for you, just drop us an email at firstname.lastname@example.org.
Thanks for sharing the valuable information.
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