How do I suspend or uninstall Intelligent Voice PCI redaction for Zendesk Talk?

You can uninstall the app at any time, which you can do in your Zendesk under Admin – Apps – Manage. The Intelligent Voice service is directly integrated with Zendesk, so uninstalling the app automatically cancels the service. You can find more details on uninstalling apps here: https://support.zendesk.com/hc/en-us/articles/203662486-Managing-your-installed-apps#topic_2kj_1t4_ym

If you wish to temporarily pause the integration our support team can do this for you, just drop us an email at support@intelligentvoice.com.