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Intelligent Voice Software & Support
The Intelligent Voice software platform and support arrangements
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Sentiment Analysis
Speech sentiment analysis, developed with UK government backing, for how people talk, not type.
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Languages & Language Models
Language identification & transcription, global & region-specific models, cross-lingual & multilingual configurations
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Generative AI Voice Analytics for Zendesk Talk
Gen AI-powered call summary, speaker separation, sentiment analysis and transcription
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Intelligent Voice Relativity Application
Audio & Video Discovery and Analytics with the Intelligent Voice Application for RelativityOne and Server
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Automatic PCI Redaction for Zendesk Talk
Automated Redaction of Payment Card Information from Calls made in English in for Zendesk Talk & Support